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Please tick the box next to each category for which you’d like a nomination form and press Submit.

Individual Categories
Agent of the YearSenior Agent of the YearTeam Leader of the YearManager of the YearHead of Contact Centre – Director of the YearCustomer Experience Manager of the YearSupport Person of the YearNEW - Vulnerable Customer Champion of the YearNEW - Culture & Inclusion ChampionIndustry Newcomer of the YearGoing the Extra Mile

Team Categories
Complaints Management Team of the YearBest Customer Experience Team of the YearCustomer Service Team of the YearRecruitment Team of the YearSocial Customer Service Team of the YearSupport Team of the Year

Company Categories
Best Customer Experience of the YearBest Health & Well Being Programme of the YearBest use of TechnologyDigital Transformation Programme of the YearEmployee Engagement Strategy of the YearImprovement Strategy of the YearHomeAgent Operation of the YearOutsourcing Partnership of the YearBest Contact Centre WorkplacePublic Sector Contact Centre of the YearSmall Contact Centre of the YearMedium Contact Centre of the YearLarge Contact Centre of the Year

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