Full list of our 2026 judges coming soon! 

Customer Service Manager, Moet Hennessy

Head of Customer Service Operations, General Dental Council

Head of Customer Service, Moneycorp

Business Consultant, Just Move In

Head of Section, Customer Experience, Hyundai Motor UK

Global Head of Operations Management, TUI

Director of Customer Contact and Resolution, Riverside Housing

Senior Consultant, CGI IT UK

CX Consulting Director, Lewis CX Consulting

Customer Experience & Marketing Strategy Consultant, ReynoldsBusbyLee

Director, Customer Service & CX, Moonpig

Head of Customer Experience - UK & IE, Polestar

Head of Contact Centre Operations, Frasers Group Financial Services

Customer Liaison Officer, Appello UK

Head of Customer Experience, Landmark Information Group

Head of Contact Centre, Eurostar

Enterprise Account Manager, Jabra

Head of Operations and Collections, Redwood Bank

Global Chief people Officer, ATM

Director of Wheatley Customer First Centre, Wheatley Group

Contact Centre Manager, Citizens ADvice, Gateshead

Group Contact Centre Transformation & Digital Experience Lead, Halfords

Head of Operations, AllClear Insurance Services and Insure and Go Travel Insurance

Director of Client Services Voice at SS&C Technologies, SS&C

Managing Director, The Verity Centre

CX & Ops Transformation Leader

General Manager, Customer Service, Toyota Financial Services

Group Commercial Director, Interact Contact Centres

Head of Counter Fraud & Privacy, First Customer Contact

Director of Call Centre Operations

Customer Service Director

Client Solutions Director, CCA Recruitment

Head of New Business, Interact Contact Centres

Chief Customer Officer

Operations Leader

Head of Support, Aptitude Software

Head of Customer Service, CAF Bank