Meet the UKCCF National Contact Centre Awards Judges 2025
Chairmen of Judges
Angela Thomson
Customer Service Manager, Moet Hennessy
Read MoreAnthony McNally
Head of Customer Service Operations, General Dental Council
Read MoreBarry Cooper
Head of Customer Service, Moneycorp
Read MoreCarole Campbell
Head of Section, Customer Experience, Hyundai Motor UK
Read MoreClaire Emery
Global Head of Operations Management, TUI
Read MoreClaire Havenhand
Director of Customer Contact and Resolution, Riverside Housing
Read MoreDave Walshe
Senior Consultant, CGI IT UK
Read MoreDerek Lewis
CX Consulting Director, Lewis CX Consulting
Read MoreElaine Lee
Customer Experience & Marketing Strategy Consultant, ReynoldsBusbyLee
Read MoreElisabeth Fennell-Connell
Director, Customer Service & CX, Moonpig
Read MoreEmily King
Head of Customer Experience - UK & IE, Polestar
Read MoreGeorge Ahmed
Head of Contact Centre Operations, Frasers Group Financial Services
Read MoreGill Atkey
Customer Liaison Officer, Appello UK
Read MoreHelen Luty
Head of Customer Experience, Landmark Information Group
Read MoreJames Blackwood
Head of Contact Centre, Eurostar
Read MoreJeanette Hunter
Enterprise Account Manager, Jabra
Read MoreJenna Hill
Head of Operations and Collections, Redwood Bank
Read MoreJo Regan-Iles
Global Chief people Officer, ATM
Read MoreJoe Lambie
Director of Wheatley Customer First Centre, Wheatley Group
Read MoreJohn Pearson
Contact Centre Manager, Citizens ADvice, Gateshead
Read MoreKatie Smith
Group Contact Centre Transformation & Digital Experience Lead, Halfords
Read MoreLinda Davis
Head of Operations, AllClear Insurance Services and Insure and Go Travel Insurance
Read MoreMarianne Withers
Managing Director, The Verity Centre
Read MoreMark Nichols
CX & Ops Transformation Leader
Read MoreMatt Allen
General Manager, Customer Service, Toyota Financial Services
Read MoreMichael Pollock
Group Commercial Director, Interact Contact Centres
Read MoreMick O’Brien
Head of Counter Fraud & Privacy, First Customer Contact
Read MoreNicola Levillard
Director of Call Centre Operations
Read MoreRachel Percival
Customer Service Director
Read MoreRob Dermott
Client Solutions Director, CCA Recruitment
Read MoreSimma Kularatna
Head of New Business, Interact Contact Centres
Read MoreSophie Cotton
Chief Customer Officer
Read MoreSteve Wrench
Operations Leader
Read MoreTommy Weintraub
Head of Support, Aptitude Software
Read MoreVicki Mercer
Head of Customer Service, CAF Bank
Read More2023 Judging Panel
Chairmen of Judges
Chantelle Newton
Awards Director, UKCCF
Chris de Souza
CGI
Steve Messenbird
Consultant
Judges
Alex Russell-Rutherford
Anthony McNally
Barry Cooper
Ben Rose
Beverley Mullard
Carol King
Chris Wheeler
Daniel Cotton
Dave Walshe
David Grieve
David Payne
Derek Lewis
Elaine Lee
Freda Owusu
Gavin Morden
Gill Atkey
Jade Holt
Jason Webb-Wood
Jo Regan-Iles
Jon Wells
Justin Aldrich
Karen Carter
Marianne Withers
Martin Anderson
Martin Rosewier
Matthew Traish
Paul Fletcher
Phil Quickenden
Phillip Hunt
Tommy Weintraub
William Carson
Yvez McKenzie