A naturally engaging and influential manager with exceptional results within customer services and sales gained from over 10 years experience. Strong communication and analytical skills coupled with my determination, integrity and having a great passion for what I do have enabled me to excel within my profession. Overall I am a hardworking and motivated individual who likes to lead by example.

Team Leader of the Year – 2012 Nominee
(European Call Centre Awards)

Team Leader of the Year – 2013 Finalist
(European Call Centre Awards)